Buy only the level of hand-off you want.
Three ways to work together, one rung at a time. You keep ownership and the final say at every level.
Streamlined Systems: build it yourself, once.
A one-time, DIY setup for owners who want the operating system without ongoing help. Run it yourself for as long as you want.
- The operating playbook
- The launch method
- The pricing blueprint template
- The SOP library
- Message templates
- Onboarding checklists
Three rungs. Climb at your own pace.
Each rung hands off more of the running. None of them hand off ownership, and none of them lock you into more than you asked for.
Advise. You run it.
You run the property day to day; I coach. Monthly or weekly calls, document and SOP review, and async support in between. You keep your own accounts and every decision.
- Monthly or weekly coaching calls
- Document and SOP review
- Async support between calls
- Your accounts, your decisions, start to finish
Optimize. I run the engine.
I run pricing, listings, and channels. You keep the guest relationship and the final say on everything that touches it.
- PriceLabs-driven dynamic pricing
- Listing optimization
- OTA distribution across Airbnb, VRBO, and Booking.com
- Optional: Xenia remote ops desk add-on
Operate. I run the whole thing.
Full service, top to bottom, with the Xenia remote ops desk behind it. Structured as a flat retainer, never a share of your bookings. Your property, your accounts, your revenue. Onboarding is per unit.
- All-channel guest inbox
- Turnover coordination
- Review management
- Claims handling
- Per-unit onboarding
Point solutions, added as you need them.
Named engagements you can layer onto any rung, or run standalone if that is all you need right now.
- Launch Blueprint
- Direct-Booking Site
- Digital Infrastructure
- Listing Audit
- Pricing Blueprint
- First-60-Days
- Acquisition feasibility and underwriting
- OTA expansion
The operating record.
Owner-attested, as of 2026Let's find the right rung for your property.
Most owners come in aiming a rung too high. Tell me where the property is and I will tell you which one it actually needs.
Book a call →